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Privacy Policy

We are committed to preserving the privacy of all visitors to www.educationumbrella.com.  By using our Website you agree to the collection, use and disclosure of your information under the terms of this policy.

Please note that if you follow a link from our Website to another site, for example to trial a product, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

Who we are

We are Education Umbrella, a company registered in England and Wales with company number 07776613 whose registered office is at Bristol & Exeter House, Temple Meads, Bristol, BS1 6QS.  Please see the contact us page for our contact information.

How we collect information

We may collect information about you from your completion of our on-line forms, surveys or from any email you send to us.

We may collect information about you if you contact us offline, for example by telephone, fax, email, post or if you provide us with your business card.

We keep record of traffic data which is logged automatically by our server, such as IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit, but not in a way that identifies any individual.

Cookies

We use cookies to allow us to improve the experience of visitors to our website. Cookies are unique identifier files which are transferred from this Website and stored on your computer's hard drive. They enable www.educationumbrella.com to "remember" who you are. For information on which cookies we use, see our Cookie Policy.

Storage of information

Your information will be stored on our web server. We may also store your information on paper at our offices.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Your Rights

You have a statutory right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10.

You have the right to rectify any errors in information we hold about you and to change or correct any details you have already given us. This can be done via your account pane at www.educationumbrella.com.

To exercise your right to information please contact us using the details found on the contact us page of this website.

What we use your information for

We will use your information to provide you with any further details or information you request when you contact us.

We will use your information to fulfil your order.

We will use your information to improve the services we provide to customers. Any information used for this purpose will be anonymous.

We will use information about how you use our site and your purchases to perform statistical analysis of the way Education Umbrella is being used. This will be freely available to all users on Education Umbrella’s Website. All information collected will be anonymous.

With whom we may share your data

We will not share your information with any other organisation except in the following circumstances.

We may give your information to third party providers of products purchased by you if Education Umbrella does not own the resource, as in the case of an externally-hosted online resource, and only in order to fulfil your order.

We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.

We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations, which may or may not lead to such a transfer or sale.

Surveys

Occasionally, Education Umbrella may use surveys to gather information about our services, products, or those of others.

In all instances, unless express permission has been given by the respondent, all data collected in this way will be anonymous.

We will not purposefully mislead you in any element of the survey process.

Your co-operation in any Education Umbrella survey is voluntary and you may withdraw from the process at any time.

Further Information

If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us using the details found on the contact us page of this website.

Education Umbrella is entered in the Register of Data Controllers with registration no. Z3517071.

Further information about data protection issues including the online Register of Data Controllers can be found at www.ico.gov.uk